Customer Satisfaction Survey

We truly wish to become the best homebuilder in the industry and we recognise this can only be achieved by listening to our customers, finding out about their needs and learning from our mistakes.

For this reason, shortly after legal completion, you will receive a letter from the Managing Director of your chosen Linden company inviting you to complete a Customer Satisfaction Questionnaire.

We would be very grateful if you would take the time to complete this questionnaire, whether you are entirely happy or not with your new home or the service we have provided.

You can be assured, the feedback we get is analysed within the company and all individual comments are taken on board. Constructive criticism, as well as positive suggestions, are equally important to us.

Significant changes to our procedures have already been put in place as a result of the feedback we have had from our customers and will continue to strive to get better at what we do. So please assist us by completing the questionnaires. Thank you for your time.