Prehandover Demonstration

After the legal notice has been served, we will arrange for a member of our team to meet you at the your new home a few days before legal completion for what we call a Pre-Handover Demonstration.

The purpose of this demonstration is to familiarise you with all the functions and facilities of your new home and will cover the following:

• Product information including  instructions in the operation of the kitchen appliances, heating and hot water systems.
• Guidance in appropriate cleaning methods.
• Servicing and maintenance.
• Explanation of Customer Service and emergency call-out procedures

On the day of legal completion we will again meet you for a brief walk-through inspection. You will be asked to confirm the sanitaryware, kitchen units, windows, wall tiling and any floor coverings are in good order and to sign a certificate to record this. Please note we are not responsible for any damage caused by moving into or living in your new home.